Student Engagement & Event Services Coordinator

Mount Mercy University is a Catholic, co-educational university founded by the Sisters of Mercy in 1928 enrolling approximately 1450 students. The university offers a variety of liberal arts, pre-professional, accelerated and graduate degree programs on a picturesque campus overlooking the city.

Mount Mercy University is seeking candidates to fill the Student Engagement & Event Services Coordinator role on campus. This position is responsible for university events and will require working a non-standard work schedule, which will include working evenings and weekends. This position reports to the Director of Student Engagement and is a full-time role.

Primary Function

To manage student employees and coordinate volunteers for the departments of Student Engagement and Event Services. This position will report to the Director of Student Engagement and oversee hiring, training, and supervision of student employees in the departments of Student Engagement and Event Services. Within Student Engagement, this position will work with students to plan and execute major student events such as Welcome Weeks, Homecoming, Stress-Buster Weeks, commencement-related activities, etc. Within Event Services, this position will coordinate the setup, operation, and takedown associated with all events on main campus and the CRST Graduate Center. Additionally, this role will utilize the Events Management System (EMS) and be knowledgeable about other technology platforms needed to host an event. This position will also work with IT to ensure that the audio-visual equipment is in working order or replaced when needed. This position will serve on some committees such as the Commencement Committee.

Recommended Skills & Competencies

  • Clear commitment to and understanding of the mission of a comprehensive university with a liberal arts and professional focus with a substantial resident student population
  • Commitment to an environment that nurtures cooperation, diversity and academic excellence
  • Ability to communicate both orally and in writing, in a manner consistent with professional standards, including making oral presentations to groups and contributing to the development of high-quality written materials which reflect positively on the university
  • Ability to consistently demonstrate excellent interpersonal skills in dealing with persons both internal and external to the University, both on the telephone and in person. In particular, the ability to relate in a caring manner to students and families from a broad range of backgrounds, both in group situations and individually, and to effectively advise students and mediate disputes, some of which will be emotionally-charged
  • The ability to remain calm in crisis situations, to act decisively, and to apply sound judgment in determining appropriate action regarding interventions, assistance and referral of students to other University staff members
  • Ability to effectively plan for and manage the around-the-clock operation of a 24-hour 7-day a week effort for a multi-campus university, including planning, organizing and maintaining order, as
  • well as selecting, training, supervising, scheduling, and evaluation full-time staff and student employees
  • Knowledge of federal and state regulations related to higher education and the legal issues related to institutional events.
  • Knowledge of and a thorough understanding of conflict resolution procedures.
  • Ability to quickly and easily get to know many students and the ability to work alternative hours when student issues or programing needs require it.
  • Experience establishing collaborative working relationships with faculty, staff, students, and outside constituent groups.
  • Ability to prioritize and deal with several tasks concurrently, while maintaining flexibility, high energy, creativity, and attention to detail.
  • Ability to work effectively as a member of a staff where cooperation and teamwork are essential.
  • Knowledge of the organization and operation of the University, both administratively and academically, especially regarding those activities directly related to residential students. Knowledge of state-of-the-art developments in the operation of campus housing and in student development.
  • Ability to maintain confidentiality and confidential written information.
  • Ability to use new technologies to accomplish departmental goals.
  • Ability to meet project deadlines.
  • Ability to physically move chairs, tables, and stage equipment while preparing and cleaning up from events.

Experience & Education

  • A Bachelor's degree from an accredited institution is required
  • At least two years of experience in higher education is preferred
  • Experience in planning events and/or event management is preferred
  • Experience with audio-visual equipment is preferred

Licenses

  • A valid driver’s license is required.

To Apply

The successful candidate must also demonstrate a willingness to support Mount Mercy’s mission as a Catholic university providing student-focused education in the spirit of the Sisters of Mercy. Mount Mercy University welcomes those of different faiths and is committed to excellence in education and community service.

Please submit a cover letter, resume, and contact information for three professional references. Application materials should be emailed as a Microsoft Word or Adobe.pdf attachment to: hr@mtmercy.edu with the subject line “Student Engagement & Event Services Coordinator”. Paper application materials will not be accepted. Position will be open until filled. Application review will begin immediately.

Mount Mercy University is an equal opportunity employer and smoke-free campus.